Ratings

Under the Roof Modern Furniture Store has been delivering the best in European, Italian, Danish and Asian style modern furniture since 1994.  Our selections are always hand selected

by the owners for quality, design and style.  Our styles range from our most popular Edo furniture collection, which shows a great deal of Asian influence to our Italian leather sofas

made by Natuzzi and Italsofa that offer anything from traditional to ultra modern style.  Copeland furniture is quickly becoming one of our most popular brands because of their

beautiful, hand crafted quality solid wood furniture made in Vermont and their commitment to the environment by becoming FSC certified.  These exceptional products along with our

outstanding customer service team has helped us achieve these generous ratings.  We continue to strive to make every customer not only happy with their purchase, but confident

in recommending us to friends. 


   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Have loved every item I have purchased- Edo Table and chairs, bench, zen platform bed.

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This is my first Large item purchase via online shopping. This also is my first high dollar value purchase via online shopping. I was apprehensive of items being damaged with poor service. However, I have been extremely please with the service of Under The Roof furniture. Prompt in reply, prompt in service, no issues however small were left unresolved. Would definitely buy additional items from this place again. Viren Merchant...Canton Michigan

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Wonderful shopping experience - the price was the best out there and it arrived in under a week. I would definitely shop with this merchant again.

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Dealing with Under the Roof was a very positive experience. The site is easy to navigate, the prices are the best I found anywhere and the furniture arrived quickly and exactly as I expected! I would highly recommend this merchant!

   
   
   
   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was looking for something unique at a fair price and was pleased with the selection. In addition my items shipped weeks earlier than the anticipated ship date which worked out perfectly for me.

   
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: This was the first time I purchased on the Internet. I was concerned about the safety and quality of the purchase. I was pleasantly surprised how well the process transpired. The purchase of living room tables was flawless. They shipped within a couple of days and delivered quickly. I would purchase from them again. The items were packed beautifully and protected against damage. THANK YOU UNDER THE ROOF!

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: Great product and company.

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I had a great experience with this company. I ordered bedroom furniture, about 45 days before my required delivery date, on line from Buenos Aires, for use in my new home in Texas. The furniture arrived in perfect condition at my home 1 day after my requested date. Amazing!

   
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: We recently purchased a TV console from Under the Roof. The ordering, paying, delivery, unpacking, assembling of this item went as smoothly as possible. I would highly recommend this company and would go to their website anytime to purchase more furniture. No complaints!
   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Hello, I ordered online very easily. I called to ask a question about my online order and they quickly knew exactly what I was talking about. They were very pleasant. Our delivery person-Jeff was very pleasant and professional. We were thrilled to have a Sunday delivery, that was a great surprise. We hope to have an opportunity to order from them again.

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My wife and I orded a bed from Under the Roof (one which was not in stock almost everywhere else we checked). Although the shipping costs were a tad higher than the vendor we were going to order from originally, Under the Roof told me they would deliver the bed before we left for vacation, and they delivered exactly when they said they would. More than that, they were constantly emailing me about my order status, and returned my calls promptly. All in all, we had a wonderful shopping experience, and wouldnt hesitate to shop here again.

   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My order was processed quickly, shipped expediently, the packages (2 large dressers, unassembled) were well packed and protected, and the items were as nice as they appeared on the website. I would definately order from Under the Roof again.


   
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Exceptional in every way. I would not hesitate to shop here again. In fact, this will be my first choice in shopping for furniture in the future.

   
   
   
   
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: beautiful furniture thx
 
 

Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have just received a beautiful, high-quality bedroom set delivered for more than $1100 less than a local merchant offered for the same set from the same manufacturer. I marked off slightly on the delivery because Roadway left this to a 3rd party carrier who didnt get the instructions to deliver inside. Alexis at Under the Roof refunded my delivery charge cheerfully. They have handled every element of this transaction very well! I will certainly shop them again!

Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I saw this bed in a local scandanavian furniture store, and fell in love with it but it was for sale for over $1500. I was set with that specific bed, Under the Roof offered the bed for the best price - half of what other online retailers were offering ($550 versus other retailers averaging $1100). Search the net yourself! Naturally I was skeptical of such a deal since whenever something is too good to be true, it usually is. I was careful with the purchase and searched for a better deal for a month. This was a phenomenal deal, and I contacted their friendly staff who answered all my questions. The item was shipped and received ahead of their estimated delivery date - and better yet my ahead of my expectations! Now I have my Queen Comfort Contemporary Platform bed. I am ecstatic! It looks fantastic and I sleep in comfort and style. I higly recommend Undertheroof.com to all my friends and family - as long as they dont copy my style and purchase the same bed. Thankfully they sell more than just beds. Thank you Undertheroof!

Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Besides the fast and easy online ordering, I never had difficulty calling the store to talk to a live person for additional information.

Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Absolutely one of the best shopping experiences. We love the bedroom set. The price, delivery, and general customer service was the best.